Repeat prescriptions are paid in advance online (unless otherwise arranged). Your bill will be emailed through to you once order is confirmed.
The best way to order a repeat is to email me and we’ll organise that for you. Straightforward repeats will be ready for you within the week. Other arrangements can be made for those who don't use email or internet.
Repeat Prescription Cycle:
- Email your orders through by Friday 5pm*
- Ready for dispatch Wednesday morning
*Those ordered before Friday 5pm will receive priority. However, we will do our best to fill those received up to Monday 12pm for that week, but depends how busy we are.
Payment: advance payment is required on receipt of invoice which is emailed through to you
Pickups or deliveries go out on Wednesdays.
Urgents & acutes: If you require something straight away, such as treatment for an urgent injury or infection, we'll endeavour to send out to you same day.
Special supplements: those not kept on the shelf are ordered at the beginning of each month. To avoid a courier fee, let me know when you're low so I can add yours to my order freight free.
Custom made orders such as specialty cream, pessaries or suppositories will take longer as they need to be queued in the manufacturing schedule.